Privacy Policy

Privacy Policy

Last updated: April 2026

At Orleans Valentina, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit card details processed securely through our payment providers. We do not store your full payment information.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you about your orders and inquiries.
  • Send promotional emails and updates (you may opt out at any time).
  • Improve our website and customer experience.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (such as shipping carriers and payment processors) solely to fulfill your order and operate our business.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information. To make a request, please contact us at support@orleansvalentina.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@orleansvalentina.com.